Gonna steal a quote from a Business/Life Coach that I read up on a lot… Robin Sharma. He is doing many great things, writing books, blogging, running seminars, etc. Check out some of his stuff, it’ll change your life.
One thing Robin has taught me is to “Just Be Nice” or JBN 
This pertains to our personal lives as well as our business lives. For the personal side it’s quite obvious why we should treat each other with respect and be nice to each other (well, hopefully it’s obvious!). In business I don’t know if some people get it though. Here’s a few examples from my day already and it’s only 11:30am.
I woke up today to some major flooding in my closet. It wasn’t even raining out so I was curious where the down pour was coming from. I called my landlord and tried to be nice 
and chatted with him about it. I think it’s important to be nice even when you are extremely frustrated or angry (I would never suggest getting pushed around or any type of abuse, we’ll leave it at that, but you get my point). So, I think the landlord appreciated the tone of my voice and he was very nice as well. Told me to take all my clothes to the dry cleaner, get them cleaned and he’ll cover the bill. So, hopefully nothing is ruined but we’ll deal with it if we have to… by being nice to each other.
So, I drove my clothes to the landromat that I visit regularly (hint: lots of business from me since I don’t have a washer and dryer in my apartment). I walk in… with a couple extra bags because of the flood and I get a look from the guy there like “what are you doing man, you can’t bring in that much stuff for cleaning!”… basically a real dirty look… so I try to explain what happened.. in a nice way, cause I’m trying to be nice . He doesn’t say much… so, I’m about to leave and I explain
“If possible, could you please do the clothes in the bags first, they are pretty wet from the damage”…
And the response almost blew me away. Hopefully the dude was having a bad day or something:
“Well, I don’t know about that, we can only do them as we can… they’ll all be done at the same time… blah blah”
Basically told me to shutup
So, I walked out thinking… “wow, that guy doesn’t know much about customer service” and then my next thought was “maybe I’ll find a different place to take my clothes next time”.
Then I arrived back home to the Rogers guy fixing the cable and internet connection (it’s been quite a morning) and the guy is one of the nicest guys in the world probably! lol He’s adding extra things to the lines… giving me my own one for the Internet, etc, etc… and being really nice about it too! So, he fixes everything up and says “thank you, have a great day Adrian!” to me at the end… like I had done something for “Jim” from Rogers. So, Jim’s got it figured out… Just Be Nice. Even though I had some problems with my Internet, it was dealt with quickly and they were very nice about the whole situation. I won’t be looking for another Internet provider anytime soon (hint: Landromat dude).
Anyway, enough about that, I think I got my point across. Everyone just be nice, it’ll get you a lot further in business and in your personal life and it might just make the world a better place to live.
JBN,
Adrian