The Digital Down Low

Must-Have Tools to Get Started as a Solopreneur

3/27/2020

What do we do now?

For some of us, our careers are on hold. For others, our jobs may be gone for the foreseeable future. You’ve thought about creating your own business before, but you never found the time. How would you even get started? What tools are available to help you become a successful solopreneur?

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3 Methods to Help You Diversify Your Brand to Best Suit Your Audience's Needs

3/20/2020

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Times – they are a-changing, and that is leaving millions of businesses and brands wondering how to adapt so that not only can they stay afloat but continue serving their consumers as well. We understand that your customers mean the world to you on many levels.

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Why Your Website Needs to Have Live Chat to Take it Into the Future

1/16/2019

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WHY YOUR WEBSITE NEEDS TO HAVE LIVE CHAT TO TAKE IT INTO THE FUTURE

If one thing is for certain, it’s that technology is progressing faster than ever. As a business owner, one of your many jobs is to keep up.

This is particularly true when it comes to the implementation of live chat for your business’s website.

While offering an email address and a phone number might have been sufficient in the past, the internet has rapidly created a generation of consumers who want instant results, and they want everything all in one place.

In case you’re still skeptical, here are all the reasons why your website needs to implement live chat as soon as possible.

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How to Respond to Reviews

12/12/2018

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A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce the quality of their business publicly. The good news is that this lets businesses easily monitor and manage their online reputation, a power they can put to good use by responding in a timely manner to the reviews they receive.

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